"My brain is discombobulated and I have had to send Blogette off to her new school wearing my runners which are at least 4 sizes too big for her because all of our stuff is in a box coming from Spain. I now have no shoes at all but I am wearing her fleecey red dressing gown. So all of you who might have a hangover today at least be thankful you have some shoes. I have no shoes. I am like a bag lady in a red dressing gown without any bags."
You would be forgiven for thinking that such rhetoric wouldn't ingratiate him with the club a famously conservative organisation. In fact the opposite is true and the Arsenal Chairman an and a journalist at The Observer are both regulars on the blog's Arsecast podcast.
I've been saying this for a while: Art is Language. Marketing is Language. Art evolves Language. Language evolves Art. Same with Marketing. Your marketing will evolve once your language evolves.
My three big marketing successes. English Cut and The Microsoft Blue Monster didn't work because I had some clever rocket-science metric for them to play with. They succeeded simply because I convinced all three parties to talk to their markets in ways they simply hadn't been talked to before.
is probably my most lucid example. My friend. Thomas Mahon is one of the top bespoke tailors in the world certainly one of the top on London's. His handmade suits fetch upwards of $5,000 if and only if you can get on his waiting list for an appointment.
["Imagine yourself draped in the luxury only a privileged few can aspire to yak yak yak... The highest standards of quality tradition and service maintained since 1852 yak yak yak..."]
(formerly Kilgour French & Stanbury). I have a very soft spot for this firm as their old cutter. George Roden offered me a job when I was very young and just starting out in the trade. An excellent pedigree in classic tailoring (Carey Grant was a favourite customer) but even though they keep one foot firmly in the past they're not frightened to move forward. This is shown in the new contemporary facelift their shopfront just had. They also have an excellent ready-to-wear collection.
Whether we're talking about a large company like Dell or a small cottage industry like English Cut the first marketing question to ask is not what tools and strategies we want to use- the first question to ask is. "How do we wish to talk to people differently than how we were talking to them before?"
Language. It's all about Language. You want me help you with your marketing you have to be willing to talk to me about Language. Exactly.
Language matters. I'm convinced of that. I've been trying my hardest to keep my community association articles informal and direct to make us more approachable. I've also been trying to cut the corporate speak from my paid work.
If I could be as entertaining as Arseblogger I'd really have it made. I hope your link brings Blogs 10,000 more readers. I get my Arsenal fix from him every morning and the Arsecast is my Friday highlight (and Fridays usually have a lot going for them!) Thanks for shining a light on his great work. Posted by: at November 20. 2008 10:43 PM
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